Scan Sign Send is a product of ADAK Ventures LLC. If something is broken, confusing, or missing, write to us — a person reads every message.
Email: adakventuresllc@gmail.com
We aim to reply within two business days. Please include your device and OS version (for example iPhone 15, iOS 27, or Pixel 8, Android 16), what you expected to happen, what happened instead, and a screenshot if you have one.
Please do not send us the documents themselves unless you choose to — the app never sends them anywhere, and we don't need them to help.
Where are my documents stored? Only on your phone. The app has no account and no server, and nothing you scan, type or sign is sent to us. See the Privacy Policy.
What's free, and what does Full Access unlock? Scanning, importing, detecting fields, filling and signing are always free. The free version lets you finish (flatten or export) 2 documents of up to 2 pages each. Full Access is a one-time purchase — no subscription — for unlimited documents of any length.
I bought Full Access on another phone, or reinstalled the app. Open Settings in the app and tap Restore Purchase. Use the same Apple ID or Google account you bought it with.
Can I move my documents to a new phone? Documents stay on the device unless you turn on Settings → Include in device backup. With it on, they're included in your phone's own iCloud or Google backup and come back when you restore that backup to a new phone. Otherwise, share finished PDFs to keep copies wherever you like.
How do I delete my data? Delete a document from the library (long-press it) to remove it and its files. Deleting the app removes everything it stored. We hold nothing to delete, because we never receive it.
A field didn't line up, or the app missed a blank on my form. Tap Edit fields to move, resize (pinch or drag the corner) or add fields. The app also learns from your corrections, on your phone only. If a form keeps coming out wrong, email us a description of the page layout.
Refunds. Purchases are handled by Apple or Google. Request a refund at reportaproblem.apple.com or through Google Play's order history.